These objects interfere with sensors and are usually found on device protection covers. Note: Please ensure that there are no magnets or metal pieces near the device. Once set to ‘Auto’, point the device (back portion) to the sky to activate the Sensor Mode. This can be done by pressing the mini-compass button on the bottom center of the screen or by going to Menu > Settings > Sensors. Once you confirm that your device has a compass included in your device, please ensure that Sensor Mode is set to ‘Auto’ in the app. To check whether your device has a compass, search for your device on The Sensor Mode feature should work on your device as long as your device has a magnetometer sensor or compass included in it. Here is a list of Frequently Asked Questions! Feel free to email us anytime for more assistance and we will be happy to assist you.
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